The One Document That Changes Everything
A relief vet who arrives at your clinic with context performs better than one who arrives without it. This is not a complicated insight but the majority of clinics still do not have a standard relief onboarding document. The result is that every new relief shift starts with an informal tour, verbal instructions from whoever has time to give them, and a period of orientation that could have happened before day one.
The good news is that creating the document takes about 20 minutes and you only have to do it once.
The Eight Things to Include
Your practice management software and how to log in. Your controlled substance storage location and documentation process. Your approach to client estimates and financial conversations. Your standard vaccine and medication protocols. The name and role of the go-to staff member for questions. Your emergency and after-hours referral protocol. Your lunch break and end-of-day charting expectations. Any clinic-specific procedures or preferences that are not obvious from context.
Send It Before Day One
Email or message the packet to Your Neighbor Vet a week before the shift and we will make sure your relief vet reviews it before they arrive. A prepared relief vet is a more effective relief vet. They spend less time orienting and more time seeing patients. Your team spends less time answering baseline questions. The whole day runs better.
Ready to take the next step?
Let us help you build a relief vet onboarding packet that works. Contact Your Neighbor Vet at 425-448-8882 or yourneighborvet.com
Related reading: How to Onboard a Relief Vet So Day One Goes Smoothly · How to Evaluate a Relief Vet Before They Start